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You are here: Information  > Customer Testimonials

We always strive to provide the best service to all of our customers and below are some testimonials to work we have done in the past. If you have had work done and would like to share your thoughts, please send us your feedback by clicking THIS LINK. I thank you in advance.

"Brilliant job. Site left clean and tidy. Highly recommend. "
Beverley Alexander, 5th October, 2016
"Once again I have been really impressed by the standard of work carried out by your team on 5 May 2016 in the afternoon. They trimmed the fir trees to exactly my requirements. They were sensitive to the fact that I was worried that the fir trees would die. They are not high for fir trees but they did an excellent job and I will certainly go back to Smart Trees. Too many gardeners do not listen but this team did! thank you."
Mrs A Bell, 7th May, 2016
"We had Smart Trees to quote us for the removal of a 45ft Conifer, reducing some Laurels and Hazels as well as reducing and shaping a Cherry tree. The quote we received for 4 men working all day was very reasonable against other quotes received. I was very comfortable and confident with Smart Trees whilst talking to Richard when he came and quoted for the work. He came across as very knowledgeable and professional. On the day the team of 4 did not let the company down. They arrived on time, looked professional both personally and equipment and proceeded to work tirelessly throughout the 'slightly challenging' conditions. I was very happy with the finished job, they cleaned up and left my property very tidy. The team were very easy and no trouble to have around all day...they are a credit to Richard and would not hesitate to use Smart Trees again and recommend them to anyone who wants a professional tree job completed at a fair price. "
Keith Bunt, 13th January, 2016
"Third time I have used Smart Trees and once again nothing but praise. Job of pollarding two ash trees , a willow, an apple tree and the removal of an evergreen tree was carried out by a very hard working team who did everything to our complete satisfaction. So once again thank you. "
Charlie Meredith, 30th September, 2015
"I just wanted to say thank you for a excellent job. Everyone from Smart Trees arrived promptly to appointments, were very courteous and the work was undertaken quickly (and without leaving any mess). I would have no hesitation in recommending you and will use you again in the future. "
Sue MacLeod, 22nd August, 2015
"Very happy with the service from Smart Trees. Turned up on time and did a great job of grinding 4 stumps from the front of my house. Tidied up the area when finished. Very professional company and would not hesitate to use again in the future. "
Paul Godbert, 25th May, 2015
"There were many reason why I chose this company: To begin, Richard Smart was honest in the state of the tree. I knew it was a mess that needed the professionals in to get it sorted. Unlike others..Richard Smart did not suggest pulling up the entire tree... instead he pointed out what was wrong with the tree and what could be done to fix it. I think it was when he said something like "It's o.k. we have something that we can work with here", that I knew Smart Trees were the ones for the job. Other important selling point were that Mr Smart did not think or was at least professional enough not to show that I was being overly sentimental about a tree...Smart Trees were smart enough to arrange a convenient time to view the tree during day light hours. I liked the Smart Trees website and felt that with Smart Trees my tree would be in safe hands. I felt that the quote was very reasonable given the amount of work and compared to other quotes I had been given for the same job. On the day, Mikey & Eric from the Smart Trees team turned-up on time. Apologies if I have the names wrong..but I was able to let them just get on with the job as it were. Both men worked hard for 4 hours..I know how difficult it can be removing the felled Eucalyptus branches from the surrounding shrubs..but an excellent clearing up job was done. I appreciated that the young men were considerate of my surrounding shrubs, fish pond, and neighbouring property. Thank you for a job well done! "
caz_and_si, 12th Feb, 2015
"Praise is due for the two lads who cut our boundary hedges today- they did a brilliant job and were polite, friendly, and worked extremely hard. We are delighted. Well done!"
Janet Williams , 3rd December 2014
"Excellent job done by the young chaps from Smart Trees cutting down our lelandi trees. Very efficient and hardworking lads. Great job- would definitely recommend! "
Brian Collins, 26th November 2014
"Not going to mess about any longer waiting for the others to quote us for the work...we would rather stay local, and we liked how you were and what you said.The winner is Smart Trees! Please let us know when you would be able to start (weather & nests permitting!) "
Andy & Jan , 15th June 2014
"Just a quick note to say what a great job both "teams" did in removing the trees and grinding the stumps today. Thanks also for seeing my son in Yate so quickly today. He rang by chance at lunchtime to tell us about HIS tree-work needs and I pointed him straight at you. He was well impressed that you were able to see him so quickly, was very pleased with the quote! We will continue to spread the good word! "
Andrew Ross-Smith, 10th July 2014
"I am pleased to say that we were absolutely delighted with the work that was carried out at our property on Thursday, 5 June 2014 to reduce the height of our conifers. You are the first garden company that has done the work we requested to our complete satisfaction. Your staff were efficient, professional, friendly and undertook the work with confidence. We would certainly recommend your company to friends. We shall certainly use your services in the future. Once again many thanks. The trees look great. "
Mrs Anne Bell, 6th June 2014
"Thanks to your guys for the very efficient job they did of cutting down the holly tree in mum's back garden. They were prompt, extremely helpful and did a great job of tidying up after. Thanks guys!!! "
Sandra Blanning, 7th May 2014
"Smart trees removed two 60 ft conifers for us from our garden today in 8 hours and left not a trace of rubbish . Fantastic service and they were very reasonably priced. "
Anthony Weaver, 10th April 2014
"Turned up exactly as arranged to remove tree stump in back garden. A very polite, courteous and professional young man, he did an excellent job. I was very impressed and pleased with the way the job was carried out, no disruption nor mess, he cleared and tidied up very diligently and even replaced a large pot which needed moving. Good price and value for money. Final cost was exactly as quoted. I'd recommend these guys without question. Well done and thank you. "
Richard Preddy, 15th November 2013
"Will and Chris have just cut down our 30ft diseased Robinia and surrounding Laurel tree. They arrived on time, were very polite and did their work in very heavy rain, professionally and promptly. They cleared everything up after finishing and also took time to advise my neighbour who needed a tree trimmed in his garden. They will come back to do this and he is also impressed. Thank you Smart trees, you are a Company that I would not hesitate to recommend to anyone."
Anne Taylor , October 2013
"Once again, another good job well done by the smiling, burly brigade that is Smart Trees. Quick, tidy and efficient. Many thanks"
Mike Jempson , September 2013
"Hi Guys. wow....... it was a bit of a shock when i got home and the tree was gone. A great job and thanks for tidying up so well. Thank you so much am posting cheque today - Cheers Julia "
Julia O'Brien , September 2013
"The visit from a Smart Trees representative to give a quote left me in no doubt that I wasn't getting someone who had a chainsaw laying around, even though the quote was the same as a door-to-door cheap-as-chips guy with a unmarked dented white van who came knocking a few weeks earlier. Public liability insurance documents on the website gave additional peace of mind. This morning I had a number of problem trees, now I don't. No trees, no branches, no logs.... Just gone! Very pleased and wouldn't hesitate to recommend them to anyone. Keeping this firm in mind if I ever need any more work done."
James Belfield , September 2013
"I asked Shaun for a quote for one of my fir trees to be sawn, when he was across the road doing the same for a neighbour. He and 2 collegues came back to me a few hours later and made a wonderful job of my tree and also sawed logs for my neighbours fire and also kindly offered to take them up my VERY steep garden to him as he is 82yrs old. As the tree in the first place was a cutting 30 odd years ago from their garden, they now have enough logs almost to see them through the cold season. Would you thank Shaun and the team for doing a grand job. Many thanks ,,,Carol."
Carol Rosslee , September 2013
"Just had a large conifer removed by Smart trees this morning. Excellent job. The team arrived on time, quickly sorted out their impressive kit and got on with the work. Very efficient, pleasant, careful and tidy. I highly recommend this company. Thanks for a great job. Professional and good value."
Phil Suter , June 2013
"Excellent job done in the most terrible weather, Thank you. "
Shelley Short , May 2013
"I would like to say a massive thank you to RIchard and his team. I had an extremely reasonable quote from Richard to fell two conifers and the work was done without any problems at all. When the work was complete you would have not known that they had even been there, not a twig in sight! I would recommend Smart Trees to anyone, I do not normally give feedback but in this instance I felt that I just had to. Thank you "
Sarah Grimwood , April 2013
"Another good job, Richard. We are very pleased to see our garden again. Many thanks. Best wishes for Xmas"
Pat and Mo Bell , December 2012
"Richard, I have to say how impressed we are with the service we received from your chaps yesterday. They are highly professional, polite, considerate and courteous. Nothing was too much trouble for them, they left the site clean and tidy. They were properly equipped PPE-wise, very prudent with regard to safety, and the job was keenly priced. So, thank you, Richard. I will have no hesitation in recommending your services to others."
Lloyd Owen-Reece, December 2012
"Thanks very much for trimming a hedge and it looks a grand neat job. I have transferred the payment from my account to yours this evening over the Internet. Thanks again."
Mitch Carter, November 2012
"Seems that I am going to say what every other positive review says...An excellent service from start to finish; your guys work really hard under pressure and were very courteous at all times. It's not cheap but as the old addage says 'You get what you pay for'. I've had cowboys in the past as they were cheap, believe me, it doesn't pay. Always go for a recommended tree surgeon, and I'm very happy to do so. Many thanks and hope the business continues.."
Kim Chandler, November 2012
"Thank you for the work your team carried out at Brenner Street recently. They did a very professional job and cleared up wonderfully well afterwards. Thank you for doing the work so promptly and efficiently. All being well, you should find the money in your account today. My dealings with you from the off have been easy and friendly and I wouldnt hesitate to recommend you to others."
Guy Pearson, November 2012
"Fantastic job well done without any fuss - Absolutely no complaints at all!"
Abbie Grisoni , October 2012
"100%, very neat and tidy job,superb; thanks"
Pete Evans, October 2012
"Thanks so much to your team for an amazingly organized job well done. I gave them a cheque to the value and would appreciate a receipt for that amount. How I wish all businesses could be run like yours. Thanks again, "
Sharon Feddag, September 2012
"Very professional in all areas from quotation to doing the job. The team who reduced the crown on our willow tree made an excellent job of it and were not only polite but very knowledgeable. Wife especially pleased as it was her tree. Well done lads will definitely recommend to anyone else. "
Charlie Meredith , 10th July 2012
"Your team today successfully carried out the work at the rear of my house in Henbury. I was very, very impressed with the work that was carried out. The team worked amazingly energetically non-stop, and the standard of work was excellent. They were all courteous and friendly, and highly professional. I will be certainly recommending your business in the future. It is true to say that my expectations have certainly been exceeded!."
Chris, 26th June 2012
"Very happy with work - happy to recommend and have anyone contact me if they want to know about your work - have just made payment online - when is earliest I can arrange log delivery - like to stock up over summer."
Susan Ward, 28 May 2012
"Excellent job at a very competitive price. Richard and his team were professional, polite and friendly. They did a great job, offered some good advice and left everywhere tidy. I would have no hesitation in recommending them to anyone - as a previous reviewer said, "Faultless"."
Mark, 17 Feb 2012
"Great service and very keen prices. Polite and well trained workers. Proper health and safety training and equipment to do a safe job. Highly recommend if you want tree work done well and at a sensible price. All waste removed and recycled so environmentally sound too. A complete package."
happy camper, 30 Nov 2011
"Superb service all round. Richard Smart is polite, friendly and professional. The team was punctual, efficient and tidy in their approach. Our conifer was transformed from an unwieldy mess into a very pretty tree, allowing in lots of light, and a delight to behold. All trimmings were cleared up and the job was also very good value. Faultless."
pills4menerves, 30 Nov 2011
"Just wanted to compliment you and your crew on the excellent work done on our trees today. Everything left very neat and tidy. Thank you. We will happily recommend you to our friends and family. Thanks once again."
Richard & Maggie Wilkins, October 2011
"Congratulations, you are among the chosen few who deliver exactly what it says on the tin. I had forgotten I had even booked you to trim the laurel hedge, so it was a delight to come home and see the end result, an excellent job. Even though I have not checked, it is also quite obvious that you cleaned up well the other side because I have not received a phone call from the miserable git !!! Thank you once again, I will spread the word around the Grange and use your services again, your cheque is en-route."
Ron Channon, Managing Director, Golfplan Insurance, August 2011
"How great to receive such a fantastic professional service from a local tradesman, I can highly recommend Smart Trees Ltd and would like to thank them for making my garden look so “SMART” : )"
Helen Coles, August 2011
"Thank you Richard and Team for pruning the small Oak & felling the Conifer & Bay trees in my garden - at a very reasonable price, (best of three quotations). Professionaly done with all protective gear and modern equipment including a shredder. I fully recommend you."
Martin Richardson, August 2011
"Just a quick note to say thanks to your guys for their work on our tree yesterday. They were very professional, did a good job and didn't leave a mess which was much appreciated. We will happily recommend Smart Trees to friends/family in the area should they need any work doing."
Ross Walton, Kingswood, May 2011
"Please find enclosed a cheque for the work done at Fairfield Road. I thought they did a fantastic job, in really grim weather too."
James Doughty, January 2011
"This was the first time we have used you and would like to thank you for the outstanding work completed by your team this week. The hedge has the best shape ever. Our biggest dread was having to face up to having the 4 trees taken down from the end of the hedge. This work was completed very carefully and we are pleased with the outcome. Good clearing up job as well. Look forward to having you back next autumn."
Steve, Oldland Common, September 2010
Tree Arborist and Tree Surgeons Bristol "Richard has worked for us on a number of occasions and we find him to be a trustworthy, knowledgeable, competent tree surgeon. He is clean and tidy and has a good working knowledge of how surgeries work, paying attention to client specifications and patient awareness. He is health and safety aware, reasonably priced and we would not hesitate to employ him again."
Catherine Ward, Practice Manager - Helios Trust July 2010
"Smart Trees are very professional - they completed a major job on a Poplar Tree for us with great skill and expertise. The prices are competitive and they are a great team. Strongly recommended."
David Shelton - June 2010
"I wanted to thank you for doing such an efficient, tidy and thorough job at the weekend. I went out in the morning, came back in the afternoon and the tree had gone with very little visible signs of you ever having been there. Thanks so very much. I shall certainly use you for any other work in future and will recommend you to friends."
Sallie Blanks, National Wildlife Conservation Park - June 2010
"We would like to say a big thank you for the wonderful job you did on the trees, it has made such a difference to the garden. The way you and your colleague carried out the work and cleared up was amazing and your name has been passed around the office with an EXCELLENT recommendation"
Mary & Brian Fowler - March 2010
"Great job. Came on time did the job, no fuss and cleaned up, all at the best price I could get. I will be getting them back to do some more soon and my friends are going to use Smart Trees as well."
Paul Stubbs - November 2009
"With the trees removed the house looks so much brighter than it did before you carried out the work. Thank you for such an excellent job."
Alison Holley - September 2009
"You priced the job competitively, arranged the necessary permits, carried out the work promptly and effectively, cleared up properly and charged as quoted. 'Job done' as they say, we say well done."
Chris and Clare Winsor - January 2009
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